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limited liability company

Director: Dennis Lyubyvy

Commercial Director: Natalia Kaniuk

Address: 9, Polkovnika Shutova str., 2th floor, of. 205, Kyiv ,

03680, Ukraine

E-mail: info@contactis.com.ua

Web-site: www.contactis.com.ua

Tel: +380 44 206 4800

Fax: +380 44 206 4800

Established – 2003

Contact: Dennis Lyubyvy (dl@contactis.com.ua),

Natalia Kaniuk, ( nk@contactis.com.ua )


CONTACTIS provides the services of a call-center/contact center. The services include: hotlines support for advertising and marketing campaigns (using toll-free 8-800 numbers), round-the-clock informational and technical support services, customer loyalty support programmes, telesales, telephone market and sociological surveys.

CONTACTIS was established in 2003 in Kyiv. The founders are a team of professionals with many years of experience in marketing, telecommunications and project management. The main and sole activity of the company is providing call-center/contact center services. That is why we call ourselves the first specialized outsourcing contact center in Ukraine . We provide the best quality and most professional contact center services as we are completely dedicated to our core business. We see our objective as follows: to help our clients attract and maintain their customers, using modern technologies. CONTACTIS is a call-processing center, which possesses specialized equipment, multi-channel digital phone lines and highly professional staff. Twenty four hours a day, seven days a week our operators ensure contacts with your customers: they make and receive phone calls, send faxes, respond to electronic mail and web requests, process SMS-messages etc. Apart from modern technical infrastructure and efficient staff organisation, we have well-organized interaction procedures with our clients when implementing projects. We provide you with convenient tools to monitor the quality of the contact center operations and access to the statistics of your project. We also provide you with feedback information received from your customers.

Our mission: We are confident that in this digital communications and information technologies era, successful business is still built on contacts between people. The CONTACTIS team approaches every customer contact as an opportunity to build our client's brand and strengthen the customer relationship, whether it's a telephone call, web, e-mail or even the traditional mail! We continually enhance our technologies and services to address our clients' businesses and their customers' needs.

CONTACTIS is a member of the UMA, it renders market research services in complience with the UMA Marketing Research Quality Standards.

03057, Kiev-57,
prosp.Peremogi, 54/1, r.436
tel./faks. +38 (044) 456-08-94; 459 62 09
© 2001-2010
Ukrainian Marketing Association