Activity methods : information acquisition and processing by means of Contact Center ; complex telemarketing research; telephone interviewing.
Contact Center services: hotlines 8-800 for advertising activities support; information services and consulting centers; customer support services; mobile phone advertising campaigns support; order intake services; event organization services; quality monitoring services; teleconferencing
Telemarketing: database actualization; database development by set parameters; event informing and invitation; pre-sale screening of potential consumers; loyalty program and customer club administration; direct remote sale.
Company Beeper is the first in Ukraine outsourcing call-center operating since 1999 after four years of successful experience as paging and trunking operator.
Distinguishing feature of Beeper Contact Center is its vast experience and flexibility. Considering individual features of customer business Beeper develops tailor-made solution with options for further extensions.
Contact Center Beeper offers solutions for different businesses: pharmaceutical representations; show business agencies; banks; insurance companies; car dealer companies; office equipment and home appliances companies; internet service providers; entertainment industry; advertising and DM agencies.
BEEPER today is a multifunctional Contact Center , working on the platform Cisco IP Contact Center via all communication channels (telephone, e-mail, fax, web, SMS) and employing highly qualified operators and SW developers. These capabilities ensure flexible and dynamic response to different businesses needs of customers. Mobile marketing as effective tool to reach big audience becomes indispensable element of marketing strategies. Collecting of data obtained from different sources in one database provides profound customer knowledge
Beeper effectively implements projects of full outsourcing and integration with customer CRM solutions. Successful experience in this direction confirms cost-effectiveness and flexibility of outsourced departments for customers. Usually such projects are implemented on the basis of long-term cooperation and joint development of functionality.
High professionalism of BEEPER managers ensures implementation of customers tasks according to their corporate standards and quality requirements.
Beeper is a memeber of UMA, member of UADM, member of EBA.